Services
in New York

As a top IT Managed Service Provider in New York City, Amoeba Networks provides technology consulting to businesses that want to maximize  IT performance and achieve business goals.

We have  more than 13 years of experience in cloud computing, network infrastructure, advanced systems, cybersecurity, and more.  Amoeba Networks is the IT Partner every company in New York needs.

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  Onsite IT Support in New York

  We assist your business with managing and resolving technical issues related to computers, network, and other IT infrastructure. This may include:

  Remote Assistance

  • Troubleshooting: Identify and fix technical problems via remote access.
  • Installation and Setup: Install software, system configuration, and set up new devices remotely.

  2. Help Desk Support

  • Ticketing System: Users/employees can submit support tickets, which are tracked and managed until resolved.
  • Live Chat and Phone Support: Provide immediate assistance through chat or phone calls.

  3. Network Management

  • Monitoring: Continuous monitoring of network performance and security.
  • Maintenance: Regular updates and maintenance to ensure your network runs smoothly.

  4. Software Support

  • Updates and Upgrades: Keep your software up-to-date with the latest patches and upgrades.
  • Bug Fixes: Address and fix software bugs and glitches.

  5. Security Services

  • Antivirus and Malware Protection: Install and manage antivirus software to protect against threats.
  • Data Backup and Recovery: Ensure data is backed up regularly and can be recovered in case of loss.

  6. Email and Communication Support

  • Email Setup and Troubleshooting: Assist with email account setup, configuration, and problem resolution.
  • Collaboration Tools: Supporting tools such as Microsoft Teams, Slack, and other communication platforms.
  • Cloud Services Support
  • Cloud Migration: Move data and applications to the cloud.
  • Cloud Management: Manage and optimize cloud resources and services.

  8. User Training and Education

  • Workshops and Webinars: Training sessions on new software and best practices.
  • Documentation: Provide manuals, guides, and FAQs for self-help.

  9. Hardware Support

  • Diagnostics: Identify hardware issues and provide solutions or recommendations for repair or replacement.
  • Peripheral Support: Assist with the setup and troubleshooting of printers, scanners, and other peripherals.

  10. Consultation and Planning

  • IT Strategy: Help develop and implement effective IT strategies.
  • Project Management: Manage IT projects from planning to execution.
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  Cloud Services and Migration Support NYC

  Migrate Your Web Apps To The Cloud

  Migration of your web applications and their associated data and infrastructure from your on-premises servers or data centers to a cloud-based environment. Our process includes:

  Assessment and Planning:

  • Evaluate the current architecture of the web application.
  • Identify dependencies, performance requirements, and potential challenges.
  • Choose a suitable cloud provider (e.g., AWS, Azure, Google Cloud) and determine the necessary services and resources.

  Choosing Your Migration Strategy:

  • Rehosting (Lift and Shift): Moving the application as-is to the cloud without making significant changes.
  • Refactoring: Modifying the application to take advantage of cloud-native features and services.
  • Replatforming: Making minimal changes to the application to optimize it for the cloud environment.
  • Rebuilding: Redesigning and rewriting the application from scratch using cloud-native technologies.
  • Replacing: Switching to a different application or service that meets the same needs but is already cloud-native.

  Set Up the Cloud Environment:

  • Provision necessary cloud resources, such as virtual machines, databases, storage, and networking components.
  • Configure security measures, including firewalls, encryption, and access controls.

  Data Migration:

  • Transfer databases, files, and other data to the cloud using appropriate tools and methods.
  • Ensure data integrity and consistency during the migration process.

  Application Migration:

  • Deploy the web application to the cloud environment.
  • Update configurations, environment variables, and dependencies as needed.
  • Test the application thoroughly to ensure it functions correctly in the new environment.

  Optimizing and Scaling:

  • Optimize performance by utilizing cloud-specific features such as auto-scaling, load balancing, and content delivery networks (CDNs).
  • Monitor the application and infrastructure using cloud-native monitoring and logging tools.
  • Continuously optimize costs and resources based on usage patterns.

  Security and Compliance:

  • Implement cloud security best practices, including data encryption, identity and access management (IAM), and regular security audits.
  • Ensure compliance with relevant regulations and standards for data protection and privacy.

  Training and Support:

  • Train the development and operations teams on cloud technologies and best practices.
  • Establish a support plan for ongoing maintenance, updates, and troubleshooting.
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  NOC - Network Operations Center

  We provide 24/7/365 expert IT support for your complex network, ensuring continuous, reliable performance and security. Our dedicated Network Operations Center (NOC) is staffed with highly trained professionals who monitor and manage your network round-the-clock. With us, you gain access to:

  • Customized Procedures: We tailor our support processes to fit your specific requirements, ensuring that all tasks and interventions align perfectly with your operational needs.
  • Structured Schedules: Our team operates on a well-defined schedule to maintain optimal performance and uptime for your network. Regular maintenance and updates are planned meticulously to minimize disruptions.
  • Escalation Path: In case of critical issues, we have a clear and efficient escalation path. This ensures that problems are addressed promptly by the right level of expertise, reducing downtime and maintaining productivity.
  • Comprehensive Reporting: We provide detailed reports on network performance, incidents, and resolutions. This transparency allows you to stay informed about the health of your IT infrastructure and make data-driven decisions.
  • Proactive Monitoring: Our NOC continuously monitors your network to identify and address potential issues before they become major problems. This proactive approach helps in preventing outages and maintaining smooth operations.
  • Scalable Support: As your business grows, our support services can scale with you. Whether you need additional resources or advanced solutions, we are equipped to meet your evolving needs.
  • Security Management: We implement robust security measures to protect your network from threats. Our team stays updated with the latest security protocols to safeguard your data and ensure compliance with industry standards.

  With our NOC and expert IT support, you can focus on your core business activities, knowing that your network is in capable hands. Experience unparalleled support and customized solutions that drive efficiency and reliability.

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  Proactive Remote IT Management

  In addition to our NOC services, we offer Proactive Remote IT Management to provide a holistic approach to your IT support. This service includes:

  • Preventative Measures: We identify potential issues before they impact your network, often through trends and data analysis, ensuring problems are addressed before they cause disruptions.
  • System Optimization: Regularly optimizing systems and network components to ensure they run efficiently and effectively.
  • Software and Hardware Updates: Managing updates for software and hardware to prevent vulnerabilities and improve performance.
  • User Support: Providing support to end-users for their IT needs, ensuring they have the tools and assistance necessary to perform their tasks efficiently.
  • Strategic Planning: Offering strategic advice and planning for future IT needs, aligning IT infrastructure with your business goals.

  How They Complement Each Other

  Combining NOC services with Proactive Remote IT Management offers a comprehensive IT support solution:

  • Integrated Approach: The NOC handles real-time issues and immediate responses, while proactive management focuses on preventing issues and optimizing performance.
  • Enhanced Security: Together, they provide a robust security framework, with the NOC addressing immediate threats and proactive management implementing long-term security measures.
  • Comprehensive Support: Your business benefits from both immediate incident response and ongoing IT health monitoring and improvements.

  With our NOC and expert IT support, along with Proactive Remote IT Management, you can focus on your core business activities, knowing that your network is in capable hands. Experience unparalleled support and customized solutions that drive efficiency and reliability.

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  Cybersecurity and Compliance

  Cybersecurity and compliance is a specialized service intended to protect your organization's data, systems, and networks from cyber threats, while ensuring adherence to relevant regulations and standards. The following critical components are all part of Amoeba Network’s Cyber Security and Compliance service. We will design a customized solution based on your needs:

  1. Cybersecurity Management

  • Threat Assessment and Risk Analysis:
  • Regular assessments to identify vulnerabilities and risks 
  • Implement a risk management strategy to mitigate potential threats, including internal and external risks.
  • Network Security:
  • Deploy firewalls, intrusion detection and prevention systems (IDPS), and virtual private networks (VPNs) to secure your network.
  • Monitor network traffic in real-time to detect and respond to suspicious activities.
  • Endpoint Protection:
  • Ensure computers, smart phones, servers and other devices are  connected to your network with up-to-date antivirus software, anti-malware, and endpoint detection and response (EDR).
  • Implement mobile device management (MDM) to secure and control devices remotely.
  • Data Encryption:
  • Encrypt sensitive data both in transit (while being transmitted) and at rest (while stored) to protect it from unauthorized access.
  • Manage encryption keys securely to ensure that only authorized personnel have access.
  • Access Control:
  • Establish and enforce strict access controls using multi-factor authentication (MFA), single sign-on (SSO), and role-based access controls (RBAC).
  • Review and update access permissions, as needed, to ensure only authorized users have access to specific data or systems.
  • Security Awareness Training:
  • Conduct regular training sessions for your organization to raise awareness about common cyber threats, such as phishing, social engineering, and ransomware.
  • Simulate cyber-attacks to test employee preparedness and response.
  • Incident Detection and Response:
  • Implement tools and processes for rapid detection and response to security incidents, such as a Security Information and Event Management (SIEM) system.
  • Create and maintain an incident response plan (IRP) to outline the steps to be taken in the event of a breach or cyber-attack.
  • Regular Security Audits and Penetration Testing:
  • Perform regular audits and penetration tests to identify and address potential vulnerabilities.
  • Ensuring compliance with the latest security standards and best practices.

  2. Compliance Management

  • Understanding Regulatory Requirements:
  • Ensure your organization stays informed about relevant laws, regulations, and standards that apply to your industry (e.g., GDPR, HIPAA, PCI-DSS, CCPA).
  • Assess current compliance status and identify any gaps.
  • Policy Development and Implementation:
  • Develop and implement policies and procedures to ensure compliance with relevant laws and regulations.
  • Establish data protection policies, such as data retention, data handling, and breach notification policies.
  • Data Privacy and Protection:
  • Implement measures to protect personal and sensitive data according to privacy regulations.
  • Ensure data collection, processing, and storage practices comply with regulatory requirements.
  • Compliance Audits and Reporting:
  • Conduct compliance audits to ensure adherence to internal policies and external regulations.
  • Prepare necessary documentation and reports to demonstrate compliance to regulators and stakeholders, if applicable.
  • Vendor and Third-Party Management:
  • Evaluate and manage third-party compliance, such as vendors and service providers.
  • Ensure all partners and vendors adhere to the organization's security and compliance standards.
  • Continuous Monitoring and Improvement:
  • Monitor for regulatory changes in industry standards and emerging threats
  • Update security and compliance policies to stay ahead of risks and requirements

  3. Managed Security Services

  • Managed Detection and Response (MDR):
  • Monitor, detect, and respond to cybersecurity threats
  • Employ advanced technologies for proactive threat detection
  • Compliance as a Service (CaaS):
  • Support for maintaining regulatory compliance
  • Preparation for audits, gap analysis and compliance documentation

  4. Disaster Recovery and Business Continuity Planning

  • Backup and Recovery Solutions:
  • Scheduled data back-ups and disaster recovery plan implementation for rapid data recovery 
  • Business Continuity Planning:
  • Develop and test a business continuity plan to ensure your organization's functions can continue in the event of a cybersecurity attack.
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  Backup Services

  When you can't possibly leave anything to chance, Amoeba backup solutions have you covered.

• Cybersecurity Services in NYC

  Get a complete set of cyber security services in New York to protect your digital assets, comply with regulations, and support your cyber insurance needs.

• Cyber Insurance in NYC

  Safeguard your business with customized cyber liability insurance from Amoeba Networks.

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